Legal Information

LEGAL INFORMATION – LiebesraumX

1. Company Information (Impressum)

LiebesraumX c/o Matthias Seelos Hopfensiegelweg 21 84072 Au in der Hallertau Germany

Represented by: Managing Director – Matthias Seelos

Contact: 📧 Email: contact@liebesraumx.com 📞 Phone: [+49 (0) 87XX – XXXXXX]

Commercial Registration: Registered with the Commercial Register of the Munich Local Court (Amtsgericht München) Registration Number: HRB 227919

VAT Identification Number (USt-IdNr.): DE307917124

2. Disclaimer / Limitation of Liability

Content Liability The content of this website has been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content on these pages under general laws pursuant to § 7 (1) TMG (German Telemedia Act). However, according to §§ 8 to 10 TMG, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Liability for Links Our website may contain links to external third-party websites. We have no influence over the content of those external sites and therefore cannot assume any liability for them. The respective provider or operator of the linked pages is always responsible for their own content.

Age Restriction The products offered on LiebesraumX are intended exclusively for adults aged 18 and over. By accessing this website and placing an order, you confirm that you are at least 18 years of age.

3. Privacy Policy (GDPR-Compliant)

Data Controller The controller responsible for the processing of your personal data within the meaning of the General Data Protection Regulation (GDPR) is:

Matthias Seelos Hopfensiegelweg 21 84072 Au in der Hallertau Germany Email: contact@liebesraumx.com

Collection and Storage of Personal Data We collect and store the following personal data when you visit our website or place an order:

  • When browsing: IP address, browser type, operating system, date and time of access (purely for technical purposes and anonymized where possible).
  • When placing an order: Name, billing address, shipping address, email address, phone number, and payment details.

Purpose of Data Processing Your data is processed solely for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your order (order confirmation, shipping updates)
  • To comply with legal tax and accounting obligations (retention period: 10 years as per German tax laws)
  • To improve our website and customer experience (anonymized analytics)

Discreet Shipping & Data Protection We guarantee 100% discreet shipping. Your order will be delivered in unmarked, plain packaging with no indication of the sender or contents. Your personal data is never shared with third parties for marketing purposes.

Payment Data Payment transactions are processed via encrypted SSL connections through our trusted payment partners. We do not store full credit card or banking details on our servers.

Your Rights Under the GDPR, you have the right to:

  • Access your personal data (Art. 15 GDPR)
  • Rectify inaccurate data (Art. 16 GDPR)
  • Erase your data (« right to be forgotten ») (Art. 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, please contact us at contact@liebesraumx.com.

Data Retention We retain your personal data only as long as necessary to fulfill the purposes described above or as required by German tax and commercial law (usually 6 to 10 years).

Cookies Our website may use essential cookies for the proper functioning of the shopping cart and session management. We also use optional analytics cookies to improve your browsing experience. You can manage your cookie preferences at any time via our cookie banner.

4. Shipping Policy

  • Discreet Packaging: All orders are shipped in plain, unmarked boxes or padded envelopes. The return address displays a neutral company name.
  • Shipping Destinations: We ship within Germany and to selected European countries.
  • Delivery Times: Usually 2–5 business days within Germany, 5–14 business days for international orders.
  • Shipping Costs: Calculated at checkout based on destination and order weight.

5. Returns & Refund Policy (Right of Withdrawal)

Right of Withdrawal As a consumer, you have the right to cancel your purchase within 14 days without giving any reason, in accordance with German distance selling regulations.

Exclusions For hygiene reasons, returns of opened sex dolls, dildos, and BDSM equipment are only accepted if the product is unused, unopened, and in its original packaging.

Return Process To initiate a return, please contact us at contact@liebesraumx.com. You will receive a return authorization and instructions. Return shipping costs are borne by the customer unless the product is defective.

Refunds Once we receive and inspect the returned item, we will process your refund within 14 days to the original payment method.

6. Product Disclaimer

  • Adult Content Warning: LiebesraumX sells adult products intended for consenting adults aged 18+. All product images and descriptions are intended for informational purposes only.
  • Material Safety: Our products are made from body-safe materials (medical-grade silicone, TPE, ABS plastic) and comply with applicable EU safety standards (CE marking where applicable).
  • Usage: Products should be used with appropriate lubricants and cleaned before and after each use as described in the product instructions. We are not liable for misuse or improper handling.

7. Copyright

All content, images, texts, and designs on this website are the property of LiebesraumX unless otherwise noted. Reproduction, distribution, or unauthorized use is prohibited without prior written consent.

Last updated: August 11, 2024